Clear IT support pricing for Port Said businesses
Choose a managed services plan sized to your business, with predictable monthly costs and no hidden fees on network or infrastructure work.
See PlansIT Support Plans & Pricing
Straightforward monthly packages covering technical support, network solutions, and business continuity planning
Starter
- Remote technical support, business hours
- Monthly network health check
- Basic data backup monitoring
- Email and helpdesk ticket support
Professional
- Priority remote and on-site support
- Proactive network solutions monitoring
- Managed backup and recovery checks
- Quarterly IT infrastructure review
- Business continuity planning session
- Extended support hours, faster response
Enterprise
- Dedicated account manager for your business
- Full managed services with 24/7 monitoring
- Custom network and infrastructure design
- Advanced business continuity and disaster recovery
- On-site visits scheduled as needed
- Vendor coordination and IT procurement support
Which plan keeps your business running smoothly?
Tell us about your current setup and team size, and we'll recommend a support plan that fits your budget.
Pricing Questions Answered
Common questions from Port Said business owners about our IT support plans
What's included in the monthly price?
Each plan bundles remote technical support, a set number of network checks, and backup monitoring appropriate to that tier. On-site visits, hardware purchases, and larger infrastructure projects are quoted separately based on scope.
Can we change plans later?
Yes. As your business grows or your network needs change, you can move to a higher or lower tier at the start of your next billing cycle. We'll review your current usage together before making a recommendation.
Is there a setup fee for new clients?
Most new clients pay a one-time onboarding fee that covers an initial network assessment and documentation of your IT infrastructure. This amount depends on the size and complexity of your current systems.
Do you offer contracts or month-to-month billing?
We offer both. Month-to-month billing gives you flexibility, while an annual agreement includes a reduced rate. We'll walk you through both options so you can choose what suits your business continuity planning.
What if we only need occasional support, not a full plan?
We also handle one-off technical support requests billed hourly for businesses that don't need ongoing managed services. Ask us for a rate sheet if a full monthly plan isn't the right fit yet.
How do refunds or cancellations work?
Monthly plans can be cancelled with 30 days' written notice before your next billing date. Any prepaid annual fees for unused months are refunded on a prorated basis, minus costs for work already completed.
Talk to Our IT Team
Reach out to discuss your business needs and get a pricing plan tailored to your team in Port Said, Egypt.